1000% OGuarantee

45-Day - 100% Money-Back - Love it or Leave it Guarantee on ALL standard items.

We want you to love your new OG product just as much as we loved making it, but if for some reason it just wasn't quite what you expected, not a problem, we understand, and so all of our standard products come with a 45-day 100% money-back guarantee.

If you have purchased a customized OG (this may include, but is not limited to custom coated orders, ambi and no pocket clip configurations, additional modifications, and titanium pre-orders), you still receive our 1000% OGuarantee; however, there will be a 25% restocking/cancelation fee deducted from your refund upon return/cancelation.

Just fill out our Refund & Claim Form, and our OGTribe Satisfaction Team will reach out and make sure we get you taken care of with no questions asked!  However, if you would like to help out the next OG, please provide us feedback on how we could have exceeded your expectations, as we are constantly striving to improve our products and our community!

 

Original GOAT products are built to last you a LIFETIME...GUARANTEED!  

We only use the highest quality, USA-made materials, and our outstanding OGineers provide the craftmanship, so we stand behind our product 100%.  Our products are built for longevity and reliability!  We expect you to be using these products every day and for a lifetime!

If you ever feel like we are not living up to our promise, we will do everything possible to make it right! 

When you purchase an Original GOAT product, you are not just another customer on another website, you are now a member of the #OGTRIBE, and we value our TRIBE. We will do everything within our power to make sure our community is always satisfied!

Terms: (sorry our legal team made us do it)

All OG Products are guaranteed to be free from manufacturing defects and will function as intended for the product's life. 

Our Lifetime Guarantee includes the complete replacement in the event of a failure of the following: 

Guarantee Policy Terms

Product	Guarantee Terms
Wallet - Elastics (Small/Large)	Lifetime of Product
Wallet - Screws (Stainless/Black Alloy)	Lifetime of Product
Wallet - Cash Strap	Lifetime of Product
Scales	Lifetime of Product
Back Spacers	Lifetime of Product

 

Our Lifetime Guarantee will not cover other losses, other than as described above, damages caused by accident, abuse, neglect, shock, improper use or storage of the product, unauthorized modifications (outside of OG provided modifications), and repairs. (...whew...glad that is over with...) 

How to Make a Request for Refund or Lifetime Guarantee Claim:

To submit a request, please fill out our Refund & Claim Form and be sure to include your Order Number, the email used for purchasing, and the reason for your request and our OGTribe Satisfaction Team will reach out to you as soon as possible to work with you to try to get the issue resolved. 

We want you to be satisfied, so please make sure to reach out, and we will work with you to make sure our products are living up to our promises, and that is our 1000% OGuarantee!

No TRIBE member goes unserved!