Skip to content

DESIGNED AND MANUFACTURED IN TALLAHASSEE, FL USA

Frequently Asked Questions

Check out our most frequently asked questions here. If you still need help, please contact us and we will respond with 24 hours.

General Questions

At Original GOAT, we are always designing, so be sure to join our Newsletter below, and you will be the first to know what our OGineers are releasing specifically chosen for your front-pocket carry!  

 

Don't see your favorite carry, just send us a quick note, and let us know what you would like to see added to our drawing board!

Short answer, YES...we manufacture all of our GOATs, so if you see it on our site, we will make it again!  

It may be in a custom drop, depending on the material (fat carbon, linerless titanium, etc.), or another purchasing option (a custom order, etc.) if the item is currently "out-of-stock." However, many just need to make their way through production based on our current volume/capacity! 

Make sure to join our TRIBE newsletter to be notified when new products drop and when our current products come back into stock.

Product

Due to the nature of bearings, you must put a hardened washer against those bearings (opposite the blade side), and then if you are using additional upgrades like skiff bearings, you may need to add a skiff spacer (provided with your order) on top of the hardened washer (against the scale) to remove the necessary difference between factory and skiff tolerances.

Watch this instructional video for instructions to install Unlined GOATs on a Demko AD20 and/or AD20S.

Returns

We are HERE for YOU!  

 

Please either reach out through our On-Site Chat Option (usually the quickest method during business hours), or send us an email using our Refund/Exchange Form and let us know your Order #, and what issues you are experiencing (The more detailed the better, and photos/videos are always helpful)!

 

Our TRIBE Satisfaction Team will reach out to you within 24 hours (excluding weekends and holidays) and we will address your issue. We will make it right with our 1000% OGuarantee ! You NEVER have to worry about being abandoned after purchasing here at the OG!  

 

Our exceptional service team is always a quick chat/email away! 

Shipping

We haven't lost or forgotten about you or your order, quite the contrary!! 

Whether you are choosing our In the Buff, Coated, or any of our other many finishing options, every GOAT is custom finished to match YOUR SPECIFIC OG vibe!

Some of our items are produced 100% to order due to their material properties (brass/copper tarnishing, etc.) or just the current volume of our shop, as we manufacture ALL of our products on-site. 

We do try to keep items on hand ready just to be finished, as mentioned above; however, sometimes our TRIBE has shown their overwhelming support for us, and depleted our inventory to the point that many items are "out-of-stock." Those items WILL BE produced again; as soon as we can rotate them back around into the production schedule, they will be available for purchase!  

We know you are very eager to receive your GOAT(s), but OG products come to those who wait...just a little...we promise it will be worth it or your money back1

Here are our estimated processing times for our various products, and these may change throughout the year, so be sure to look for the specific processing times provided on each item:

OG Wallets (currently back in redevelopment): 3-5 business days 

Standard Coatings: 6-10 business days

Custom Coatings: 2-5 weeks 

OG Scales (all finished to your OG specifications)6-10 business days

Aluminum - 6-10 business days

Titanium - 2-6 weeks

Standard Coatings: (additional time) 1-4 weeks 

Custom Color Coating Options: 2-5 weeks 

New Releases: Estimated 1-6 weeks, depending on volume and how many options are provided, as ALL of our items are custom finished to your specifications!  

We always strive to get your order to you as quickly as possible while maintaining that OG level of expectation!

Once processed, your item will be packaged and shipped, and you will receive a shipping confirmation once ready to be picked up by the carrier. Please review our shipping policies to check the shipping times based on your requested shipping service.

You can always contact us, and we will let you know the specific information regarding your order's status.

Good News!! We are expanding our OG Global opportunities!! 

 

Please be sure to check out our International Shipping Policy to see if your country is now available. If not, then please be sure to use to reach out and let us know where you would like to see us ship next!  Have a favorite retailer in your home country, give them a shoutout and that might help us both make that dream become a reality!  

Close (esc)

Popup

Use this popup to embed a mailing list sign up form. Alternatively use it as a simple call to action with a link to a product or a page.

Age verification

By clicking enter you are verifying that you are old enough to consume alcohol.

Search

Added to cart